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A slip is not a fall

In getting things done, life by neville

Some 92% of us don’t achieve our New Year’s resolutions. There are many reasons we fail at reaching our goals – everything from biting off too much or not having a plan to patently unrealistic way-out-there goals that are way too big to achieve without breaking them down into smaller bites. Often we will give up after the first failure – …

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Three things I learned as a turnaround CEO

In getting things done, team, life by neville

This is a personal story. I’ve been hesitant in publishing this because I was not sure that other people could get value from it. But on the recommendation of a few trusted advisors I am publishing it now – the lessons apply broadly to anyone in a leadership position. The story is set in 2001-2003 when I had just joined …

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Dealing with Overwhelm

In productivity, work-life balance, getting things done, life by neville

Tsunamis are one of nature’s greatest forces of destruction. Formed in the sea by earthquakes, landslides, volcanic eruptions or meteorite impacts, they can travel at incredible speeds and cause unimaginable destruction. The deeper the water, the faster the tsunami. In the deep ocean, tsunamis can move as fast as a jet plane, over 500 miles per hour, and can cross …

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The Power of Productized Services

In building blocks, product ladder by neville

UPS and FedEx are the big boys on the block when it comes to delivering stuff. In 2016, UPS delivered 4.9 billion packages and documents; FedEx delivers over 13 million shipments each business day. Yet every time you send something with UPS or FedEx, you know exactly what you’re going to get. You know when your package is likely to …

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How a product ladder makes it easier for customers to buy – and keeps them coming back for more.

In building blocks, product ladder by neville

Kaizen is a Japanese word for continuous improvement. It is the philosophy of continuously examining what we do and making improvements where possible. Kaizen first became famous in the west when Toyota’s manufacturing processes seemed to be able to produce more and more vehicles while maintaining levels of quality that far surpassed their competition. Today, kaizen is accepted and practiced …

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Fake it till you make it: how imposter syndrome can elevate your game (even if you’re not the world’s greatest expert)

In productivity, building blocks, brand, getting things done by neville

Adele is a well-known singer and performing artist. She is also perhaps slightly less well known for her stage fright – she says that even as she gets more experience, her stage fright gets worse. Some recent news articles suggests that she may even have trouble doing future tours because her stage fright is so bad. Just like even the …